Cookie Questions
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2020 Cookie Questions

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Frequently Asked Questions

 

I ordered cookies from a Girl Scout. When can I expect my order to be delivered?

I ordered cookies from a Girl Scout through a Girl Scout’s Digital Cookie link to be delivered by that Girl Scout. When can I expect my order to be delivered? 

We are committed to getting your cookies to you as soon as it is deemed safe to do so. We will continue to provide information regarding cookie delivery, but our hope is that stay home orders will be lifted on, or around, June 1st and that health conditions will improve to allow Girl Scouts to begin delivering cookies, while remaining healthy and staying socially distant.

If you ordered cookies to be delivered and would now prefer to have them shipped, please fill out this form. (Note: shipping charges will apply.)

I ordered cookies to be shipped. When can I expect my order?

I ordered cookies from a Girl Scout through Digital Cookie to be shipped. When can I expect my order to be delivered?

Shipped orders through Digital Cookie should be received approximately 5-7 business days after your order was placed. You should receive a shipping confirmation email from Digital Cookie when your cookies are shipped that includes a FedEx tracking number.  If you experience issues receiving your order, please contact GSUSA.

Can I still order cookies?

Can I still order cookies?

Yes, you can purchase cookies! If you previously ordered cookies to be delivered and would now prefer to have them shipped, please fill out this form.

Will I be able to buy cookies at a community location this year?

Will I be able to buy cookies outside a grocery store or other community location this year? 

Our hope and intention is to hold booth/community sales as soon as health conditions permit. At this time, outdoor cookie sales will likely occur on or after the beginning of June. We are closely monitoring health conditions and following recommendations from public health officials. These dates are subject to change.

Can I purchase cookies to donate to local health care workers and first responders? 

Yes! You can purchase cookies to donate!

Additional questions?

If you have additional questions regarding your cookie order, or cookie sales, please contact us.