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Girl Scout Systems Downtime - November 18-December 7

Girl Scouts is on track to pull back the curtain and Go-Live with myAccount December 7—just a short time away—and we want to make sure that our volunteer and member communities our ready!

The attached Member Go-Live Timeline (click here)  details the schedule from now through Go-Live. While much of the downtime period is set to occur the week of Thanksgiving, a time when troops and volunteers often take a break to be with family and friends, we know that Girl Scouts and volunteers are always on the go and want to make sure that you are aware of the downtime, it’s potential to impact your Girl Scout plans, and steps you can take before November 18th to prevent any surprises.

Please take a moment to review the important information included in this email regarding the system downtime period that will take place in November and what you can do now to prepare. As always, we’ll be here to support you every step of the way!

Starting November 18 at 11:59 PM EST, Girl Scouts will begin system-wide updates that will temporarily restrict the ability to complete many volunteer and member related tasks and pause access to:


· Volunteer Toolkit (VTK)


· gsLearn (volunteer online training platform)


· myGS


· Looker (service unit admin team reporting resource)


· Background check completion and submission for processing


· New membership registration/s and membership renewals